Refund policy
Returns & Refunds
Second & Grace Press
All Sales Final
We do not accept returns or exchanges for change of mind on books, journals, workbooks, or digital products.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us promptly through our store's Contact page with your order number and a description of the issue.
We will review the situation and provide an appropriate resolution in accordance with applicable law.
Digital Products
Digital purchases are nonreturnable once delivered. If you experience difficulty accessing your PDF or EPUB files, please contact us for assistance.
Preorder Delays and Cancellations
If we cannot fulfill a preorder within the stated shipping timeframe, we will notify you and provide the cancellation and refund options required by applicable law.
Nothing in this policy limits any rights or remedies customers have under applicable consumer protection laws.